Fresh Start


A Fresh Start for Your Community® - It’s more than a program… it’s a way of thinking. It’s a commitment to the success of your condominium or homeowners’ association, both as a community and as a business.

First, we get you trained. As you read about our services, you will see that MMI offers extensive training for board members. Not every board member needs to take every class, but all classes are valuable to some board or committee members. Presidents learn how to create an agenda and how to control a meeting. Secretaries are taught how to create minutes so they contain all the important information and nothing that does not constitute business. Treasurers learn how to handle the budget process and how to read the financial reports.

There are other classes that help committees produce more with less time. Architectural Control / Violations processing for the ACCR Chair, Passive Security & Beautification will combine the efforts of your grounds or beautification committees with those of the security or risk reduction committee.

Once we all know what we’re doing, we start developing a long-term plan. All too often, the only thought that goes into community management planning happens at budget season with an occasional tweak after the blizzard or recession. Planning should be attacked on three levels: Administrative, Facilities and Financial.

With administrative planning, we review the governing documents, rules and enforcement procedures. We examine policy for meetings, parking/towing, hearings and a number of other administrative functions. We create policy or administrative resolutions and we file those. Once filed, they are the law unless a future board votes to change the law.

Facilities planning can be short and long-range combined. Routine maintenance is a current year budget item; replacements are reserve items. A reserve study is an essential element to this plan and should be conducted or updated. When we know how much money we need, for what purpose and when we need it, we create a maintenance or capital replacements schedule. It’s the duty of the current board to plan for the future replacements and to cause the current residents to pay toward those replacements for the wear and tear that occurred while they were owners. Only seems fair!

Financial planning comes on two fronts: Operating for a single fiscal year and Reserves for future replacements. Without a plan, we cannot set the amount of the assessment and we do not have a handle on future replacement costs. With that information, the only control the present board has is to set the assessments for a one-year period and hope the next board gives it the same responsible consideration.

It’s about planning. It’s about accepting responsibility. It’s about acting in the best interest of the owners–present and future. It’s also about ethics, risk reduction and sound business judgment. And, it’s about creating a mind-set of this way of approaching the management of your community so future boards will carry-on the tradition with the ultimate goal of making the community a success.